Claiming via the Subbie Portal
Raising a claim via the Subbie Portal
When the subcontractor is set up to receive their claims via the claim portal in Buildlogic they will receive an email that will give them a link to click on to add their claims. This email is sent out on a monthly basis based on the date set in your system regardless if they have any claims to process or not. The link on the email stays active for 5 or 10 days for them to process their claim. Once the link is clicked the subcontractor will be taken to a secure website where the claim information can be entered. There is a prompt to check insurance information, and the ability to upload any new documents if required. If the subcontract has more than one contract both will be visible in the portal for them to make claims against. The portal screen can be changed to the next view by clicking the next button at the bottom to move through each screen and fill out the required information. Variations can be added by the subcontractor via the portal if required. They will only be processed and added to the contract, once approved in Buildlogic by the owner of the contract. Once all details are present then the contractor can submit the claim with any other documents they have attached.