Website Troubleshooting

Claim Stages Do Not Show In Progress Claim
If you open a head contract progress claim and the claim stages you set up are not showing: 1. Open the claim stages tab in Job > Edit 2. Make sure ...
Mon, 7 Feb, 2022 at 10:00 AM
Search Box On Job List Screen Prefills With Old Data
If you find when you navigate to the jobs list, that there is data pre filled in the search box that won't go away. You can clear it out by using the sa...
Tue, 14 Dec, 2021 at 10:00 AM
Other Functions Dropdown
The Other Functions dropdown can be found across the software in many different areas,  For desktop users who have moved to the web version, it has take...
Wed, 15 Dec, 2021 at 1:17 PM
Transactions Not Appearing In Progress Claim
When a progress claim is opened, it takes a snapshot of the current situation and the claim will stay this way -  This allows work to continue in the backg...
Mon, 25 Jul, 2022 at 4:25 PM